Returns & Exchanges
At Gina K. Designs, we want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns of unopened and unused products within 30 days of the delivery date.
Contact Support
Email our customer service team with your order number and the reason for your return to obtain a Return Authorization.
Package Your Items
Securely pack the unused items in their original packaging to ensure they are protected during transit back to our warehouse.
Ship the Return
Affix the provided return label or use a trackable shipping service of your choice to send the package to our returns department.
Receive Your Refund
Once we receive and inspect your items, we will process a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing